Add a chat to your help center, docs site, or app. Turn on embedding, list your domains, and visitors can ask questions about the files in your project.
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What you get with an embed
An iframe of your project chat that loads on the domains you choose.
Allowed domains
Enter the domains that may show the chat, such as docs.example.com and app.example.com.
A copy-and-paste snippet
Copy the iframe code from the Publish tab and paste it into your page.
Questions where readers already are
Visitors ask from the help article, the docs page, or the app screen in front of them.
One project per embed
Each embed shows the chat for the project you published.
Always the current files
Update the documents in the project and the embedded chat answers from the new text.
Encrypted files
Your files are encrypted in transit and at rest.
How to embed a chat
Turn it on, name your domains, and paste the snippet.
1. Choose the project
Pick the project whose files visitors should be able to ask about.
2. Enable embedding
Open the Publish tab and switch on Enable embedding.
3. Add your domains
List each domain separated by a comma, such as example1.com, example2.com.
4. Paste the iframe
Copy the snippet and place it on the page where the chat belongs.
Pages that suit an embedded chat
Anywhere a reader has a question about the content in front of them.
Long guides
Add a chat beside a policy or a handbook so readers can ask for the part they need.
Help centers
Give visitors a question box above your list of articles.
Inside your product
Place the chat in an in-app help panel so users get answers right on the screen they are using.
Embed a document chat FAQ
Domains, iframes, and how embedding relates to a public link.
The domains of the sites that will show the chat, such as your help center, your docs site, or your app. Separate them with commas.
A public link opens the chat on its own page. An embed places the chat inside your page and shows it on the domains you list. Many teams use both. See publish a document chat.
Yes. The chat answers from the documents currently in the project.
Yes. Publish each project separately and place each iframe on the page that suits its audience.
The documents in the embedded project, which can be PDF, .txt, .md, and .csv files and pasted text. See supported file types.
Enable embedding in the project's Publish tab, then use the Copy script button.
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